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All online orders will be shipped within one to three business days, unless shipping restrictions apply. Custom made orders or large quantity orders may take additional business days, in which the customer will be notified and contacted prior to shipment & processing. Nance Industries reserves the right to use our choice of shipping companies. UPS will be the main provider of shipping service used to fill online orders.

Because of our quality control, packaging, and care for online orders no returns will be accepted unless damaged or faulty products are delivered-in which pictures as well as statements will need to be provided by the customer to assure the claim. All claims will be processed before a refund is issued to the customer. We do our best to assure each and every customer is provided with the most detailed information about our products prior to purchase. For additional questions or concerns please contact our customer service department at 1-800-999-7731

Nance Industries will never use your personal information, such as name, email address, or any other information for any reason other than to help you, communicate with you, give you a quote or answer your questions. Your personal information is always kept confidential and never be given to anyone else for any reason. We can be reached: 1-800-999-7731 or contact usĀ using our contact form here